Customer Service Representative (Intern)

Responsibilities:
• Assist in responding to customer inquiries via WhatsApp, Instagram, Facebook, and email while gaining hands one experience.
• Support order processing, tracking, and updates.
• Follow up on customer bookings and appointments.
• Help maintain and update the customer database.
• Provide excellent customer service by addressing concerns and ensuring customer satisfaction.
• Work with the team to improve response time and customer engagement.
• Assist in confirming website orders and ensuring smooth processing.

Requirements:
• Strong communication and interpersonal skills.
• Tech-savvy and comfortable using social media and messaging apps.
• Ability to multitask and stay organized.
• A positive attitude and eagerness to learn.
• Must be detail-oriented and proactive.
• Ability to work well in a team.